Contact Us
Route Information and Trip Planning
RTD Customer Information Center TDD & Voice
(209) 943-1111
1-800-HOW-TO-RIDE (469-8674)
Customer Information Line Hours
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Weekends & most holidays closed
Service Questions/Customer Comments
Customer Comment Form
(209) 943-1111
Commuter Service
(209) 943-1111 x625 or
(888) 802-WORK (9675)
Downtown Transit Center (DTC)
Administrative Office
421 East Weber Avenue
Stockton, CA 95202
(209) 943-1111 phone
(209) 948-8516 fax
Hours: Monday-Friday, 8 a.m. – 5 p.m.
Closed on weekends and most holidays.
Regional Transportation Center (RTC)
2849 East Myrtle Street
Stockton, CA 95205
Mailing Address
421 East Weber Avenue
Stockton, CA 95202
Lost and Found
To report, inquire, or claim lost and found items:
Phone Inquiry: 209-943-1111, Option 1
Walk-in Inquiry: DTC – Customer Service Center, 421 E. Weber Ave, Stockton, CA
8:00 a.m. to 5:00 p.m. (Monday – Friday)
Provide the following information:
- Date, route, and time of incident
- Description of the lost item
Verification and identification are required to claim a recovered item.
Public Records Request
RTD is committed to full cooperation and compliance with all requests for public information, while not compromising employee rights and privacy laws. The goal of these guidelines and procedures is to ensure that members of the public receive prompt, accurate, and thorough responses to their requests for public records. The law primarily governing the public’s right to access RTD’s records is the California Public Records Act (CPRA), commencing at Section 6250 of the Government Code.
Download RTD Public Records Request Guideline (PDF)
All requests for public records must be submitted through:
By U.S. Mail: The Executive and Board Support Manager, 421 E Weber Ave, Stockton CA 95202
By Email: information@sanjoaquinRTD.com
By Phone: (209) 467-6619
By Fax: (209) 948-3366