Dial-A-Ride (DAR) ADA Qualifications

The San Joaquin Regional Transit District (RTD) offers Paratransit Dial-A-Ride for those who qualify under the Americans with Disabilities Act (ADA). This program is specifically designed for those individuals who due to their disability are functionally unable to use RTD's fixed-route service.

Under the ADA regulations there are three categories of persons who are eligible for ADA paratransit service:

1. Any individual with a disability who is unable, as the result of a physical or mental impairment (including a vision impairment), and without the assistance of another individual (except the operator of a wheelchair lift or other boarding assistance device) to board, ride, or disembark form any vehicle on the system which is readily accessible to and usable by individuals with disabilities. 
   
2. Any individual with a disability who needs the assistance of a wheelchair lift or boarding assistance device is able, with such assistance, to board, ride, and disembark from any vehicle which is readily accessible to and usable by individuals with disabilities, if the individual wants to travel on a route on the system during the hours of operation of the system at a time, when such a vehicle is not being used to provide designated public transportation on the route. An individual is eligible under this paragraph with respect to travel on an otherwise accessible route on which the boarding or disembarking location, which the individual would use, is one at which boarding or disembarking from the vehicle is precluded. 
   
3. Any individual with a disability who has a specific impairment-related condition which prevents the individual from traveling to a boarding location or from a disembarking location on such system. 

If your disability falls into the above outlined categories, and you need to use public transportation, you are encouraged to complete an application for paratransit services. The ADA Certification Board will review your application. The Board will determine the level of your certification. You may be certified for certain trips, all trips, or be limited to travel to or from the fixed route lines.

The board will respond to your completed application within twenty-one (21) working days of receipt. You will receive written notification of your certification or denial and an identification card (if certified). If you have not been notified within twenty-one working days of submitting your completed application and determination of your eligibility has not been made, you may be temporarily eligible for paratransit (Dial-A-Ride) service.

To request an application for service, you may:

    - e-mail

    - call (209) 982-4514 (Option 3)

    - write:
      P.O. Box 201010
      Stockton, CA  95201

    - come in:
      421 East Weber Avenue
      Stockton, CA  95202

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